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Returns and Refunds Policy

Returns and Refunds Policy

Thanks for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you can return it to us. Please see below for more information on our returns policy.

RETURNS

To be eligible for a refund, you must return the product within 14 calendar days of purchase. The product must be in the same condition in which you received it and without any damage.

If the return is caused by the consumer, the consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.

If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.

RETURN PROCESS

To return an item, please contact customer service for a return address. After receiving the address, place the item safely in its original packaging and [include your proof of purchase].

Return shipping is free in some cases. If you are returning an item and the reason for the return is not the result of an error by sdfrdc.com , the cost of return shipping will be deducted from your refund.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 14 days from receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

  • The following items cannot be returned or exchanged:
  • perishable items
  • underwear
  • gift cards
  • personalized items
  • digital products

In the event of faulty or damaged products, please contact us using the contact details below to arrange a refund or exchange.

QUESTIONS

If you have any questions about our returns policy, please contact us at our Help Center